What is the Backup Policy?

Your hosting accounts will be backed up regularly with 14-day restore points. The cPanel hosting management panel can be independently restored using the BackupManager software installed on each of our servers. We back up accounts up to 5 GB / or accounts with up to 150000 files (accounts that have exceeded one of the two will not be backed up at all)

Data which can be recovered using the system: restoration of an entire account, individual files, databases, cron settings, DNS settings.

Additional actions you can take –

* Download backups / files from backups to local PC.

* Instant SnapShot backup of the account – excellent when you are about to make changes to the site and want to keep the possibility of accurate reconstruction to the point of before restoration.

Backup Manager

Please Note: 

– We backup accounts up to 5 GB or accounts with up to 150000 files (accounts which have exceeded one of the two will not be backed up at all)

– Restoring an account from a backup will restore the entire cPanel account (including all sites inside).
– The following information is not backed up and will not be restored:

  • Content of emails boxes
  • Backup files created independently through the management interface
  • Cache \ tmp \ logs folders
  • error_log files
  • Softaculous backup files
  • Backup files of Akeeba backup (Joomla)
  • BackupBuddy backup files (WordPress)

– On Fridays we do not perform backups and take advantage of this day to copy all materials out of the DataCenter for Disaster Recovery.

Useful guides –

How can I recover my account from backup?

How can I download a backup of my account?