The following guide applies to shared hosting services and reseller hosting. The guide explains how to change a password and how to access the management panel of your hosting services. 1. Accessing cPanel Through Jetserver Site Login to the client area using your username and password. [ Client Area | Restore Your Paasword ] On […]
How to Download a Full backup of the Hosting Account?
At this Jetserver Web Hosting manual, we’ll explain how to download a full backup of your account. Full backup includes all account settings – files, databases, email accounts and more. First, login to the client area using your username and password. [ Client Area | Restore Your Paasword ] From the top navigation menu, click Services and […]
How to Rsestore the Hosting Account From Backup?
The following guide will explain how to restore your account from a backup (restoring an account from a backup will restore the entire cPanel account (including all the sites it includes if you have a business hosting plan, advanced or reseller). Login to the client area using your username and password. [ Client Area | […]
FTP Connection to the Server With Filezilla
This Jetserver web hosting guide will teach you how to use Filezilla to connect FTP to your hosting server. The Filezilla software can be downloaded from Filezilla or the link – click here. Filezilla is a free, open source FTP client designed for both client and server side. The software site provides extensive documentation and […]
Manage Firewall – Allow Special Access
As part of the security policy on JetServer web hosting servers, “sensitive” services such as FTP access and cPanel access are blocked by default to certain IP addresses. Blocking is performed on GeoIP basis (surfer identification by location). Since we understand the need to grant sometimes access to an external source (for example, to a […]
Manage firewall – Release Blocked IP
Your IP address was blocked from accessing the server where your website is hosted? If you are a Jetserver customer, you can release it from the client area. Login to the client area using your username and password. [ Client Area | Restore Your Paasword ] At the left side menu – Clients Menu click […]
How to Update Credit Card Information?
To update your credit card information, follow these steps: Login to the client area using your username and password. [ Client Area | Restore Your Paasword ] At the main navigation bar, click Billing and choose Manage Credit Card: The following page will allow you to update your credit card information:
Does Jetserver Store Credit Card Details?
We do not store customer credit card information on our servers. Once a credit card information is in the system, its details are transmitted to a company specializing in the field, where they are kept. When a charge is made, we instruct that company to charge a client’s credit card the amount of X (without knowing […]
Is There a Time Obligation to Hosting Services?
There is no obligation to any of the services we provide – shared hosting, reseller web hosting, VPS server hosting and dedicated server hosting. The service can be canceled at any time independently by our customer management system. Click Here To find out how to cancel your hosting account.
How to Cancel My Hosting Service?
You can cancel your Jetserver hosting services at any time. We’ll show you a few simple steps how to do this easily – Login to the client area using your username and password. [ Client Area | Restore Your Paasword ] On the left side menu, under Clients Menu, click Services: Click your hosting service […]