We offer a free website migration service for every new customer who signs up and orders website hosting. Restrictive conditions and comments – The service is for one website with one database. The service is for shared hosting customers only. Reseller customers can contact our sales department for a price quote. So how do I transfer […]
How Long Will it Take to Open a Hosting Account?
For credit card payers the hosting accounts are opened immediately and automatically by our Clients management system. We also provided you with automatic installation of web platforms of popular open source such as Joomla, Drupal, WordPress, PHPBB Forum, Magento and more. In the process of opening an account, you can specify that you want to […]
Does Jetserver Work with Ksplice?
Ksplice Is a paid service which provides us with security updates and in general for the server (supported kernels only) without rebooting the system. This allows us to stay updated with a very high availability level. We purchased the service for all of our shared hosting servers and VPS / dedicated servers managed by us. Customers […]
Do you Support RAID?
RAID is a method where multiple hard drives are combined into one logical unit. This consolidation allows parallel access to multiple drives, which improves the speed of work (the burden is distributed over multiple disks), and redundant data retention, which allows you to recover lost data. There are different methods for managing the array of […]
Is FTP Supported?
Yes, unlimited FTP accounts can be set up independently using our cPanel web hosting management panel.
What if I Need a Private IP Address?
Our advanced hosting plan includes a private IP address, SSL certificate, and a gift domain. If you are an existing customer, you can contact our sales department to upgrade your hosting package. Upgrading the hosting package is done immediately, the site activity is not compromised during the upgrade. Relevant Links: Order an Advanced Hosting Plan. […]
What if I Need an SSL Certificate?
Our advanced program includes a private IP address, SSL certificate, and a gift domain. If you are an existing customer, you can contact our sales department to upgrade the package. SSL certificates can not be installed in the personal and business plan, only in the advanced program.
What’s the Difference Between the Personal, Business and Advanced Hosting Plans?
Since our web hosting plans do not restrict storage and traffic, the only difference is the number of domains and SSL. The personal program is limited to only one domain, so only one site can be hosted on it. The business plan is not limited to domains and you can store as many sites as […]
How Can I Contact Jetserver’s Support?
Our support team will be happy to assist you in any matter ! 077-5452546 Contact Us Contact Sales Contact Support * Our office is open Sunday – Thursday between 08:00 and 23:00. * Outside business hours calls are directed to a call center. In case of emergency (servers failure, website hacked) ask the dispatcher to […]
Does PHP run as Apache or CGI?
All of our shared servers are configured to run PHP as CGI. PHP scripts are loaded using the suPHP tool. It is much more convenient and correct to secure the server in this configuration, especially as it betters support for open source systems such as Joomla, Drupal, WordPress. Dedicated VPS Servers – Please contact our […]